Consumer Information
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Investigate Before you Invest

If you are in the market for a new or used car, you now have online access to answer your questions. 

Please use these informative links to gain access to very useful information:

www.carfax.com

don't buy a used vehicle without checking CARFAX

www.upstateny.bbb.org

offers access to hundreds of new and used car dealerships that are members of the BBB as well as helpful tips on what to consider when purchasing a new or used vehicle.

www.jdpower.com/cc

enables online shoppers to view vehicle ratings based on experiences of verified vehicle owners .

www.consumerguide.com

many tips "before you drive away"

www.autosafety.org

information on common vehicle problems and safety concerns

buffalocars.com  -- great deals..great dealers

www.oag.state.ny.us

Forms available through the Office of Attorney General

http://www.nydmv.state.ny.us/ -NYS DMV site

www.gm.com/women -- "Women in the Driver's Seat".  This site provides female vehicle buyers with previews of new GM vehicles, safety, service and financing information.

www.kbb.com -- Kelley Blue Book's review on new vehicle pricing.

www.autopedia.com - A FREE comprehensive automotive Internet Resource for consumers

Some Car-Buying Tips

Previously Owned

Below is a list of some major defects that may occur in used motor vehicles.

Don't forget to read all the information on the Buyers Guide form that is located on the window of the used vehicle you wish to purchase.  There is very useful information given to the consumer; for instance, systems that are covered:

-  Engine

- Transmissions

- Transfer Case

- Front Wheel Drive

- Rear Wheel Drive

- Steering

- Brakes

- Electrical

Service Contracts are available for an extra cost.  Ask the dealership for details.

Don't forget to request a pre-purchase inspection.  You may have the used vehicle of interest inspected by your mechanic. 

New Vehicles

The New Car Lemon Law provides a legal remedy for buyers or lessees of new cars that turn out to be lemons.  If your car does not conform to the terms of the written warranty and the manufacturer or its authorized dealer is unable to repair the car after a reasonable number of attempts during the first 18,000 miles or two years, whichever comes first, you may be entitled to a full refund or a comparable replacement car.

This guide may be downloaded from the Attorney General's web site:  www.oag.state.ny.us.

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